Privacy policy

The present privacy policy (the “Policy”) is authored and published by deskNET SA Ecublens, Switzerland, a company incorporated in Switzerland (“deskNET”). Its purpose is to inform users of the website (the “Website“) about how and why deskNET obtains, stores and processes data and information, such as name, address, e-mail address, telephone/fax numbers, credit card information (the “Data”), which can identify the users and that the users may send us while accessing the Website.

By accessing the Website, users unequivocally consent to the Data collection and use practices described in this Policy. Any amendment to this Policy (each new version will be numbered accordingly) shall be immediately effective and applicable to you as of your next visit to the Website. The terms of this Policy are without prejudice to any contractual terms you may enter into with us, which shall prevail over the terms of the Policy.

We may update this Policy from time to time and shall indicate on the Website when changes have been made.

1. Collection of Data

Data are collected from you when you register with us, or when you contribute to or use some of the advanced features on the Website. We only collect and process Data that you have submitted voluntarily while browsing our Website and Data that are clearly set out on the webpage on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

2. Use of Data

Most of our services do not require any form of registration allowing you to visit our Website without telling who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required, some are optional) as well as choose a user name and password. In these situations, if you choose to withhold any Data requested by us, it may not be possible for you to gain access to certain parts of our Website and for us to respond to your queries.

We collect Data about users so that deskNET can grant you access to sobees software, personalize your use of the Website, assist your use of the Website and improve the Website generally. We may collect and use Data to invoice our products or services, to inform you about events, announcements, products or services you request, to market products and services, or to communicate with you for other purposes, such as compliant processing. In particular, depending on your selections for our Data protection questions we may arrange for you to be sent information about related products and services from us and carefully related third parties (see section 3). You may update the answers to your questions at any time.

In addition, we may use your Data to improve our services for our own internal statistical and operational purposes, to evaluate customer interests as well as purchasing and other trends among customers and to better determine product development, marketing strategies and customer services. Please note that we expressly reserve the right to verify the accuracy of your Data, in particular with regard to your contact details (postal address, email, phone, etc), your financial information and the purchase of our products or use of our services. By submitting your Data, you expressly consent to such use and verification.

Note however that most of the information we collect from our Website is anonymous information (such as browser type, operating systems and the date and time of access), which we may process without your knowledge or consent to help improve the content of our Website and to learn more about our visitors’ behavior. In doing so, we may use tracking technology (such as cookies, i.e. small pieces of information sent to your browser and stored on your computer hard drive which, by themselves, cannot be used to discover your identity).

3. Non Disclosure of Information / No spamming

3.1. deskNET shall not sell, rent, share or otherwise distribute or make available your Data (as an individual, as opposed to aggregate information) to third parties outside of deskNET, except when;

  • you give prior consent (see section 3.2.);
  • you breach this Policy or the Terms of Use;
  • required to do so by law or by any Governmental body;
  • it is necessary to enable deskNET to perform services requested by you (see section 3.3.).

3.2. If you give your consent, deskNET will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

3.3. Data may occasionally be transferred to third parties who act for or on behalf of deskNET, for further processing in accordance with the purposes for which your Data were originally collected. When disclosure of Data to such third parties is likely or necessary for whatever reason, we endeavour to ensure that such third parties provide an adequate level of protection regarding the Data, and, where appropriate, we will contractually require them to process Data transferred only for the purposes authorized by you and on a confidential and secure basis.

3.4. deskNET does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have not given his consent to receive such communications. On the contrary, where we believe that one of our products or information is of importance to you, we ask you previously by e-mail if you consent explicitly to opt in for such service.

4. Security / Confidentiality

Keeping your information secure is very important to us and certain sections of the Website may encrypt Data using SSL or a comparable standard. To enhance the security and confidentiality of Data that we collect online, we use data networks protected, inter alia, by industry standard firewalls and password protection. We undertake to take all reasonable steps in order not to allow your Data to be accessed by third parties other than those authorized under this Policy (see section 3).

However, please be aware that the Internet is generally not a secure environment and no data transmission over the Internet can be guaranteed to be totally secure.

Although we strive to protect your personal information, we cannot guarantee the confidentiality of the Data provided by you or material transmitted via our Website or by e-mail. Thus, we cannot be responsible or liable for the security of your Data whilst in transit via the Internet.

5. Accessing and updating your personal information

You have the right to access and update your Data or to require their deletion at any time, by sending an email to .

6. Data Transfer Abroad

We may maintain databases in different jurisdictions. We may transfer your Data to one of our databases located outside of Switzerland. If the level of privacy protection in such a country is not adequate, we will ensure that Data transfers to our databases in that country are nevertheless adequately protected. By submitting your Data to our Website, you expressly agree to its possible transfer to, and storage in, such databases.

7. Links to other websites

As a service to our visitors, our Website may provide hyperlinks to other websites that are not operated or controlled by deskNET. Therefore, deskNET cannot be responsible or liable for the content of such websites or the privacy practices of such other parties. We encourage you to review and understand the privacy policies applied by such third parties before providing them with personal information.

8. Applicable Law / Forum


9. Contact us

Should you have any queries or complaints about our compliance with this Policy, or if you wish to make any recommendations or comments to improve the quality of our Policy, please contact deskNET at the following address: We will endeavor to respond to you promptly.